hibaj's Privacy Policy
This document explains in detail how your personal information is collected, used, and kept secure on the hibaj platform.
This privacy policy ("Policy") clearly explains how your personal information is collected, used, stored, and protected when you use the hibaj website and its related services. By registering with hibaj or continuing to use the services, you are considered to have agreed to the terms of this Policy. Please read this document carefully.
What Information We Collect
The following types of information may be collected during registration and use of the hibaj platform:
1.1 Personally Identifiable Information
- Full name and date of birth (for age verification purposes)
- Valid mobile number and email address
- National ID card or passport number (when identity verification is required)
- Address and residential information
1.2 Financial Information
- bKash, Nagad, Rocket, or bank account numbers (for processing transactions)
- Deposit and withdrawal history
- Transaction dates and amounts
1.3 Technical Information
- IP address and device identification information
- Browser type, operating system, and version
- Site access times and usage patterns (via cookies)
- Log files and network information
Purpose of Data Collection
hibaj uses your information for the following purposes:
- To create accounts, verify identity, and ensure secure login
- To process all financial transactions including deposits and withdrawals
- To provide bonuses, promotions, and VIP benefits
- To prevent fraud, money laundering, and illegal activity
- To ensure responsible gaming and identify harmful behavior
- To provide customer service and support (via live chat and email)
- To improve platform technology and enhance the user experience
- To comply with legal obligations and regulations
- To send relevant promotional messages (if you have given your consent)
Data Storage & Security
hibaj places the highest importance on the security of your personal information. The platform uses industry-standard SSL encryption technology, which keeps your data protected from third-party access during transmission.
3.1 Technical Security Measures
- TLS/SSL encryption is active on all connections
- Stored data is kept in encrypted databases
- Firewalls and anti-intrusion systems are used to prevent unauthorized access
- Regular security audits are conducted
- Two-factor authentication (2FA) is available as an optional feature
3.2 Data Retention Period
Your information is retained for as long as your account remains active. Even after an account is closed, information may be kept for a defined period to meet legal obligations. This retention period is determined by legal requirements.
Data Sharing Policy
hibaj never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:
- With bKash, Nagad, Rocket, or bank partners for payment processing (solely to complete transactions)
- To comply with lawful orders from legal authorities or the judiciary
- With regulatory bodies to assist in fraud investigations
- With trusted technology service providers that assist in operating the platform (under strict confidentiality agreements)
- For any other purpose based on your explicit written consent
Outside the circumstances listed above, hibaj does not share your information with any third party.
Cookies & Tracking Technologies
The hibaj website uses cookies and similar technologies to improve your experience.
5.1 Types and Uses of Cookies
- Essential cookies — to maintain login sessions and security; these cannot be disabled
- Functional cookies — to save language settings and preferences, based on your consent
- Analytical cookies — to monitor and improve site performance (anonymous data)
You can accept or reject optional cookies by changing your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.
Your Rights & Controls
As a hibaj user, you have the following rights over your own information:
- Right of access — you can find out what information hibaj holds about you
- Right to rectification — you can request correction of inaccurate or outdated information
- Right to erasure — you can request deletion of your information if there is no legal obligation to retain it
- Right to restrict processing — you can stop your information from being used for specific purposes
- Right to object — you can object to marketing messages or the processing of your information
- Right to data portability — you can request a copy of the information stored about you
Contact us to exercise any of the above rights or to submit a related request.
Protection of Minors' Information
hibaj is an adults-only platform, operated exclusively for those aged 21 and above. hibaj does not intentionally collect or store information from any person under the age of 21.
- An age verification process is mandatory at the time of registration
- Additional identity verification is applied in suspicious cases
- If a minor's information is found, the relevant account is immediately closed and all data is deleted
- Parents or guardians can report suspicious accounts to us
International Data Transfers
hibaj's servers and service providers may be located outside Bangladesh. Your information may be transmitted to and stored on these servers, where data protection laws may differ from those in your country. However, hibaj ensures that such transfers occur through secure encryption technology and that third-party service providers operate under strict confidentiality agreements.
Account Security & Your Responsibilities
While hibaj is committed to protecting your information, you also have certain responsibilities to ensure the security of your account:
- Keep your password strong and unique, and change it regularly
- Do not share your account login details with anyone
- Avoid accessing the platform on public or unsecured Wi-Fi networks
- If you notice any suspicious activity, notify the support team immediately
- Always keep the information registered in your account accurate and up to date
Policy Changes & Updates
hibaj reserves the right to change or update this privacy policy from time to time. In the event of changes:
- The updated policy will be published on this page and the "Last Updated" date will be changed
- For significant changes, you may be notified via your registered email
- If you continue to use the platform after the changes, you are considered to have agreed to the updated policy
- If you do not agree, you have the right to close your account
We recommend that you review this policy regularly to stay informed about the latest changes.
Third-Party Website Links
hibaj's services may occasionally have connections to third-party payment gateways or technology providers. These third parties have their own privacy policies for which hibaj is not responsible. It is recommended that you read their respective privacy policies before using payment or other third-party services.
Contact Us
For any questions, concerns, or requests regarding your information related to this privacy policy, please contact the hibaj support team:
Available 24/7 — for immediate assistance
[email protected]
Bengali and English
Related Policies
Read other important documents related to using our platform.