🛡️ Safe & Responsible Betting

hibaj Responsible Gaming — Your safety is our priority

hibaj believes entertainment should be enjoyable — not stressful. With our tools and support, you can always stay in control.

Our Commitment

Gaming should be a source of fun, not a problem

At hibaj, we do not just provide a gaming experience — we are also committed to the overall well-being of our players. Online betting should be a form of entertainment where you have fun and feel comfortable. But if you ever feel that gaming is having a negative impact on your life, hibaj is always ready to support you.

The key to responsible gaming is staying aware of your own limits. Tracking how much time and money you are spending, and taking action if it goes beyond a healthy level — that is what it means to be a truly responsible gamer.

The hibaj platform has multiple safeguards — deposit limits, time-out, self-exclusion, and direct access to our support team — all designed to help you stay in control at all times.

Age restriction: 21+

hibaj is for users aged 21 and above only. Minors are strictly prohibited from opening an account or participating in betting.

Warning

Do not bet to try to recover money you have lost. If you feel you are losing control of your gambling, seek help now.


Protection Tools

hibaj Responsible Gaming Tools

hibaj provides several effective safeguards to keep your gaming experience safe and enjoyable.

Deposit Limits

Set the maximum amount you can deposit per day, per week, or per month — entirely on your terms. Once you set a deposit limit on hibaj, there is no risk of spending beyond your budget.

Time-Out Feature

Need a break? Use the time-out feature to temporarily suspend your account for a set period — from one day to a few weeks. No betting will be possible during this time.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. This gives you the option to step away from hibaj for an extended period — from 3 months up to permanently.

Betting History Review

View a detailed history of all your betting activity. How long you played, how much you deposited and withdrew — all the information is available in your account panel.

24/7 Support

Whenever you need help — day or night — the hibaj support team is ready for you. Send a message via live chat or to [email protected] in Bengali and get assistance quickly.

Reality Check

During extended play sessions, hibaj automatically reminds you how long you have been gaming, so you can make informed decisions.


Ask Yourself

Recognising the signs of problem gambling is important

If betting is starting to have a negative impact on your daily life, it may be a cause for concern. Look out for the following in your own life:

  • Whether you are placing larger bets to try to win back money you have lost.
  • Whether you are hiding your betting activity from family or friends.
  • Whether you are skipping daily tasks, family responsibilities, or work to gamble.
  • Whether you are unable to stop even after spending more than you intended.
  • Whether you feel restless or irritable when you cannot play.
  • Whether you are taking loans or selling personal assets to fund betting.

If any of the above applies to your life, do not delay — contact hibaj support right away. Remember, asking for help is a sign of strength.

Responsible Player Guidelines

Build healthy gaming habits

Every player on hibaj is advised to follow a few simple guidelines for a safe and enjoyable experience:

  • Only bet money that you can afford to lose without affecting your lifestyle.
  • Set time and budget limits before each session.
  • Do not think of betting as a way to earn income — it is entertainment.
  • Take regular breaks and spend time with family and friends.
  • Avoid playing when you are stressed or feeling low.
  • Only use hibaj if you are 21 or older.

Step-by-Step Protection

How to set a deposit limit

1

Log in to your account

Sign in to your hibaj account and go to Account Settings.

2

Open the Responsible Gaming section

From the settings menu, select the "Responsible Gaming" option.

3

Set your limit

Enter your daily, weekly, or monthly deposit limit as a monetary amount — minimum deposit is ৳300.

4

Confirm

Once confirmed, the limit takes effect immediately. A 24-hour cooling-off period applies if you request to increase your limit.

Long-Term Protection

When to use self-exclusion

Self-exclusion is for when you feel that a short-term time-out is not enough. In this case, hibaj gives you the option to step away from the platform for a set period or permanently.

During self-exclusion, no login, deposit, or betting will be possible on your account. You will also not receive any promotional messages from hibaj during this period.

To activate self-exclusion, contact hibaj support — send a message via live chat or to [email protected]. Our team will assist you through the entire process.

Need help?

If you or someone you know appears to be struggling with a betting problem, contact hibaj support immediately. We are available 24/7 in Bengali. Email: [email protected]


Family Protection

Keep minors safe

hibaj strictly provides its services to users aged 21 and above only. Ensuring that minors do not have access to this platform is every parent's responsibility.

  • Use a strong password on your device and keep your account details private.
  • Keep your login device out of reach of children.
  • Use parental control software on shared family computers or tablets.
  • Do not let anyone else use your account — this is risky both in terms of account security and compliance.

If account sharing or underage gaming is suspected, hibaj reserves the right to investigate and suspend any account.


Frequently Asked Questions

Responsible Gaming FAQ

Yes, reducing a deposit limit takes effect immediately. However, if you request to increase a limit, a 24-hour cooling-off period applies so you can make a considered decision.

No new deposits or betting are allowed during self-exclusion. However, the hibaj support team will assist you with withdrawing any balance already in your account — contact us via live chat or at [email protected].

A time-out is a short-term break — typically from one day to a few weeks — after which your account is automatically reactivated. Self-exclusion is a long-term decision — from a minimum of 3 months up to permanent — and requires you to contact hibaj support to reactivate your account.

Contact hibaj support right away. Reach us via our 24/7 live chat or at [email protected]. Describe the situation and our team will guide you on the necessary steps. hibaj also encourages seeking third-party professional advice.

After a fixed-term self-exclusion ends, you will need to contact hibaj support to reinstate your account. For permanent self-exclusion, accounts are generally not reopened. Even after the period ends, hibaj advises you to think carefully before resuming play.

Yes, the hibaj support team is available 24 hours a day, 7 days a week in both Bengali and English. Feel free to reach out via live chat or at [email protected] in Bengali.

Enjoy hibaj hibaj safely

Your safety is our top priority. Play responsibly, stay within your limits, and enjoy hibaj's games.

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